COMCAR Client Newsletter August 2016

Key Points:
  • Changes to COMCAR National Reservations Centre and Client Liaison Manager contact
  • Do not reply to Confirmation emails and SMS


Changes to National Reservations Centre

Please note COMCAR’s National Reservations Centre has relocated to One Canberra Avenue, Forrest. COMCAR reservations can continue to be made 24 hours a day, 7 days a week by calling the National Reservation Centre on 131 847.

With the move to One Canberra Avenue, COMCAR’s key contact details have also changed. Information relating to these changes and an updated postal address are below.

Confirmation emails and SMS

Once a reservation has been entered, clients receive a system generated confirmation email. Confirmation emails provide an opportunity for you to check the accuracy of each reservation. As these are system generated, please do not reply to these emails.

Clients may also opt to receive a system generated text message when their COMCAR has arrived. As these are also system generated, please do not reply to the SMS, the message cannot be redirected to the driver of the vehicle.

Any question you have regarding individual reservations should be directed to the National Reservations Centre on 13 18 47.

 

Key COMCAR Contacts

COMCAR Contact Phone Number Mobile Number Email Address
Client Liaison Manager
Donna Fiveash
02 6215 1617 0413 994 182 COMCAR@finance.gov.au
Assistant Secretary
Brent Heaver
02 6215 2550 0413 994 181 brent.heaver@finance.gov.au
The National Reservation Centre can be contacted throughout Australia on 13 18 47.
Postal Address: COMCAR, Department of Finance, One Canberra Avenue, FORREST ACT 2603

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Last Modified: 5 September, 2016