COMCAR Client Newsletter November 2016

 

Key Points:
  • Travelling with Close Personal Protection
  • Changes to parking/stopping in and around the Sydney Opera House
  • Trial of ISOFIX child car seats – ACT, NSW and VIC
  • Helpful Hints


Travelling with Close Personal Protection

To assist with the allocation of suitably trained drivers, or where additional information may be required, please ensure that you advise the National Reservations Centre on those occasions when you will be accompanied by, or have travel supported by, Close Personal Protection officers.

Changes to parking/stopping in and around the Sydney Opera House

COMCAR has been advised of changes to the arrangements at the Sydney Opera House. All vehicles are to drop at the Macquarie Street Gatehouse. Parking is no longer available on the concourse beneath the Monumental Steps. Passengers with accessibility requirements may be able to arrange pick-up from the loading dock under special circumstances. This cannot be arranged by COMCAR on your behalf. Please make sure you discuss any special arrangements with our National Reservation Centre at the time of booking.

Trial of ISOFIX child car seats – ACT, NSW and VIC

COMCAR is currently trialling the use of Isofix child car seats within the COMCAR ACT, NSW and VIC fleets. The Isofix system has been used in Europe for a number of years and has recently been approved for use in Australia.

The Isofix system is designed to provide increased protection along with being easier to fit in a vehicle. Based on the results of the trial, COMCAR will consider purchasing Isofix child car seats to replace the current seatbelt-fixed child seats being used.

COMCAR drivers are instructed to only transport children who are secured in an appropriate, legal child restraint. Clients must ensure that the correct seat or infant restraint is requested at the time of booking. Under no circumstances are COMCAR drivers permitted to break any Australian Road Rules when transporting passengers.

If you have any questions regarding this trial, please contact COMCAR’s Client Liaison Manager

Helpful Hints

COMCAR prides itself on delivering the highest possible levels of service to our clients. There are a few things you can do to help us to streamline your travel arrangements:

Please note that for reservations made at short notice, i.e. with less than four hours’ notice, or made after 8pm in the evening, it may not be possible to allocate a COMCAR resource and a hire car or taxi may need to be allocated.

In the event of there being greater demand than COMCAR resources can accommodate, the Commonwealth Order of Precedence is used to determine which clients are assigned COMCAR vehicles in the first instance.

 

Key COMCAR Contacts

COMCAR Contact Phone Number Mobile Number Email Address
Client Liaison Manager
Donna Fiveash
02 6215 1617 0413 994 182 COMCAR@finance.gov.au
The National Reservation Centre can be contacted throughout Australia on 13 18 47.

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Last Modified: 21 November, 2016