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Workers' Compensation and Rehabilitation

All Workers’ Compensation claims are managed in accordance with the Safety Rehabilitation and Compensation Act 1988 (SRC Act).

Who administers Workers’ Compensation?

Comcare administers and determines Workers’ Compensation claims for MOP(S) Act employees.

What can I claim compensation for?

You can claim compensation if you think you sustained an injury due to your work, or during your work, for example:

You may also claim compensation if you consider your employment caused or contributed to a disease or aggravated a disease. For a disease claim to be accepted your employment must have significantly contributed to your disease or its aggravation.

What claims could be excluded?

Although most work-related injuries or illnesses are payable under the SRC Act, it does not cover:

Note: a person who is under the influence of alcohol or a drug, other than a prescribed drug correctly taken, shall be taken to be guilty of serious and wilful misconduct.

The information above is provided as a guide only and the final decision on any claim you lodge will be made by Comcare.

What benefits are provided under Workers’ Compensation?

After a compensation claim has been accepted, employees may be eligible for a range of benefits and entitlements, including:

How do I make a claim?

The following steps outline what you need to do when making a claim:

Step 1: Report your injury

Report your accident, injury or illness to Konekt Response and your manager as soon as possible.

Step 2: Get a medical certificate

Go and see a medical provider and ask them to provide a comprehensive workers’ compensation medical certificate stating the specific condition suffered, the date of injury and how it relates to your employment.

Step 3: Complete the online workers’ compensation claim.

Information about lodging a claim for compensation is available on Comcare’s Workers Compensation Claim Form page.

You can complete and submit your workers’ compensation form online at Comcare’s Online forms portal.

Should you be unable to access the internet to lodge your claim, please contact the Staff Help Desk and a hardcopy compensation claim kit will be posted to you.


M&PS has a duty of care to assist injured or ill employees with compensable or non-compensable medical conditions back to the same job, working their pre-injury hours and duties, as soon as possible.

To support a MOP(S) Act employee’s rehabilitation, M&PS may:

If your workers’ compensation claim is accepted, you must comply with your responsibilities under the SRC Act. Failure to comply with the terms and conditions of determinations issued by Comcare of the Department of Finance under the SRC Act may result in the cessation of related benefits.

Further information

If you have any questions about Workers’ Compensation please contact Comcare or the Staff Help Desk.

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© Commonwealth of Australia 2010 | ABN 61970 632 495
Last Modified: 16 March, 2017