What is workplace bullying?
Workplace bullying is repeated and unreasonable behaviour directed towards a worker or a group of workers that creates a risk to health and safety.
What is harassment?
Harassment generally involves unwelcome behaviour that intimidates, offends or humiliates a person because of a particular personal characteristic such as age, race, gender, disability, religion or sexuality.
How can I access support if I am being bullied or harassed?
You can access support through the Employee Assistance Program (EAP) provider, Davidson Trahaire Corpsych (DTC), by calling 1300 360 364 or emailing email@example.com.
How can I report workplace bullying or harassment?
You can report workplace bullying or harassment by contacting:
- Your employing Senator or Member, if appropriate
- JLT Response, the WHS services provider, by calling 1300 418 288 or emailing firstname.lastname@example.org - incidents should be reported to JLT Response within 24 hours to enable early intervention
- the WHS Site Officer for your workplace or a Health and Safety Representative from your work group, who can report the bullying or harassment to JLT Response on your behalf
- the Staff Help Desk.
- Find your Health and Safety Representative
What will happen if I report workplace bullying or harassment?
If you report your concerns to JLT, they will discuss the situation with you, to ensure that you have provided all relevant information. They will provide a copy of your report to M&PS, who will:
- contact you to provide additional information on available resources
- discuss your options for managing the situation within the office
- discuss the next steps which Finance will take
- discuss this matter with your employing Senator or Member, and encourage them to address the matter promptly. Usually, the Finance officer who speaks with your Senator or Member will not be the same person who spoke with you.
Generally, Finance will try to assist the Senator or Member and staff involved to solve the issues within the office themselves. In some cases, external assistance, such as a mediator, or a workplace investigator may be required.
Finance’s response will take into account:
- the current risks in the workplace
- previous allegations
- other indicators that there could be an ongoing risk within the workplace (for example, high staff turnover, or unusual patterns of leave).
Can I make an anonymous report?
Anonymous reports are discouraged.
If Finance receives an anonymous report, including through JLT:
- Finance cannot guarantee that anonymity will be preserved if your identity is known or suspected
- Finance may have duties to disclose your identity or suspected identity, in order to address immediate or ongoing risks to health and safety within your workplace
- Finance’s capacity to act on an anonymous report is likely to be limited to providing general information.
If Finance and your Senator or Member are not able to take specific action promptly, and target it appropriately, you or others may experience bullying again.
What other services are available?
Where appropriate, the Advice and Support Director for your state or territory can arrange professional mediation services or an investigation by a workplace inspector. Please contact the Staff Help Desk if you wish to discuss mediation or an investigation.
Where can I find more information about bullying and harassment?
For more information about workplace bullying and harassment: