Contacts

M&PS Help Desks
Parliamentarians' Help Desk

The hours of operation for the M&PS Help Desks are 9am AEDT until 5pm AWST. Please note that the Help Desks will have reduced hours where public holidays fall in either WA or ACT.

Parliamentarians’ Help Desk
Telephone 02 6215 3542
Email mpshelp@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Staff Help Desk - MOP(S) Act Employees

The hours of operation for the M&PS Help Desks are 9am AEDT until 5pm AWST. Please note that the Help Desks will have reduced hours where public holidays fall in either WA or ACT.

Staff Help Desk – MOP(S) Act Employees
Telephone 02 6215 3333
Email mpshelp@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
PEMS - Parliamentary Expenses Management System
Registration and Log On PEMS
Parliamentarian's Help Desk 02 6215 3542
Staff Help Desk 02 6215 3333
Email mpshelp@finance.gov.au
Printing and Communications

Print ready copies of material to be vetted by M&PS against printing and communications can be emailed to

Pre-Printing
Email MPSServiceCentre@finance.gov.au
Payment of Invoices
Telephone Telephone 02 6215 3542
Fringe Benefits Tax Help Desk
FBT Help Desk
Telephone 02 6215 3542
Email M&PS-fbthelpdesk@finance.gov.au
Parliamentary Superannuation Team
Parliamentary Superannuation Team
Telephone 02 6215 3676 or 02 6215 3789
Email parlsuper@finance.gov.au
Postal Address Parliamentary Superannuation Team
Superannuation Branch
Funds and Superannuation Division
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Advice and Support Directors
Assistant Secretary
Assistant Secretary
Assistant Secretary Lauren Barons
Telephone 02 6215 3403
Email lauren.barons@finance.gov.au
ACT, NSW
ACT, NSW
Advice and Support Director Donna Fiveash (A/g)
Telephone 02 6215 3426
Email donna.fiveash@finance.gov.au
NT, SA
NT, SA
Advice and Support Director Deesiree Kaufline
Telephone 02 6215 3640
Email deesiree.kaufline@finance.gov.au
QLD, WA
QLD, WA
Advice and Support Director Daniel Collet (A/g)
Telephone 02 6215 1373
Email daniel.collet@finance.gov.au
TAS, VIC
VIC, TAS
Advice and Support Director Shane McGaughey
Telephone 02 6215 3827
Email shane.mcgaughey@finance.gov.au
Commonwealth Parliament Offices | State and Territory Managers
ACT
Australian Capital Territory Office
Telephone 02 6277 6087
Email M&PS-ACT@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Physical Address Suite M1.25
Parliament House
CANBERRA ACT 2600
Territory Manager Stephen Frost
NSW
Sydney CPO
Telephone 02 8289 9900
Email M&PS-NSW@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 36
SYDNEY NSW 2001
Physical Address Commonwealth Parliament Offices
Level 21
1 Bligh Street
SYDNEY NSW 2000
Pre-Arrival User Guide Sydney CPO Pre-Arrival Guide
State Manager Sharon Brigden
NT
Darwin CPO
Telephone 08 8941 4133
Email MaPS-NT@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 1622
DARWIN NT 0801
Physical Address Commonwealth Parliament Offices
Level 10, NT House
22 Mitchell Street
DARWIN NT 0800
Territory Manager Sage Allinson (A/g)
QLD
Brisbane CPO
Telephone 07 3001 8900
Email M&PSQld@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 228
BRISBANE QLD 4001
Physical Address Commonwealth Parliament Offices
Level 36, Waterfront Place
1 Eagle Street
BRISBANE QLD 4000
State Manager Kayelene Evans (A/g)
SA
Adelaide CPO
Telephone 08 8205 1000
Email M&PSSA@finance.gov.au
Postal and Physical Address Ministerial and Parliamentary Services
Commonwealth Parliament Offices
Level 13
100 King William Street
ADELAIDE SA 5000
State Manager Ben Hooper
TAS
Hobart CPO
Telephone 03 6231 0734
Email M&PS-Tas@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 519
HOBART TAS 7001
Physical Address Commonwealth Parliament Offices
Level 13
188 Collins Street
HOBART TAS 7000
State Manager Becky Shrimpton
VIC
Melbourne CPO
Telephone 03 9660 6600
Email M&PS-Vic@finance.gov.au
Postal and Physical Address Ministerial and Parliamentary Services
Commonwealth Parliament Offices
4 Treasury Place
EAST MELBOURNE VIC 3002
State Manager Toni Rikys
WA
Perth CPO
Telephone 08 9260 5000
Email M&PS-WA@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box B58
PERTH WA 6838
Physical Address Commonwealth Parliament Offices
Level 39, Exchange Tower
2 The Esplanade
PERTH WA 6000
State Manager Rebecca Kuenen
Parliament House Support
Parliament House Office during Sitting Periods

M&PS has an office open in Parliament House during sitting weeks, staffed by a member of the Advice and Support Branch, to assist with enquiries.

Parliament House Office
Telephone 02 6277 7040
Location The office is located on the Ministerial side of the Members’ Hall, adjacent to the Pool of Reflection.
Parliament House Map
Hours of Operation Monday 1pm to 5pm
Tuesday to Thursday 9am to 5pm (closed 12pm to 1pm)
Ministerial Wing Support Team
Ministerial Wing Support Team
Telephone 02 6277 6087
Email minwingsupport@finance.gov.au
Territory Manager - ACT Stephen Frost
Employee Services
Comcare
Comcare
Telephone 1300 366 979
Website www.comcare.gov.au
Employee Assistance Program

Contracted Employee Assistance Program provider:

JLT Assure
Telephone 1800 945 145
Email info@assureprograms.com.au
Book Online EAP Appointment Request
Salary Packaging

Contracted Salary Packaging provider:

Smart Salary
Telephone 1300 476 278
Website www.smartsalary.com.au
Superannuation
PSSap
Telephone 1300 725 171
Website www.pssap.gov.au
PSS
Telephone 1300 000 377
Website www.pss.gov.au
CSS
Telephone 1300 000 277
Website www.css.gov.au
WHS and Occupational Rehabilitation Services

Contracted WHS and Occupational Services provider:

JLT
Website Incidents and hazards can be lodged with JLT online through the self-service portal powered by Skytrust
Skytrust
Telephone 1300 418 288
Email mops.safety@jlta.com.au
Travel Services
COMCAR
COMCAR
Bookings 13 18 47
Client Liaison Manager Chris Gavel
Telephone 02 6215 1617
Email comcar@finance.gov.au
Further Information COMCAR
Overseas Travel Advice and Support
Independent Parliamentary Expenses Authority
Telephone 02 6215 3000
Website www.ipea.gov.au
International SOS (Sydney Office)
Telephone 02 9372 2408
Website www.internationalsos.com
Private-Plated Vehicles

Contracted PPV provider:

sgfleet
sgfleet M&PS Manager Marnie Isaac
Telephone 03 6242 2102
Email mpsvip@sgfleet.com
Travel Service Provider

Contracted Travel Service provider:

FCm
Telephone 1300 762 027
Email maps@fcmtravel.com.au
Website e3 Online Booking Tool
IT Services
Department of Parliamentary Services
2020 Service Desk
Telephone 02 6277 2020
IT Training

Contracted IT Training provider:

Wizard Computer Training
Telephone 02 6162 2929
Fax 02 6162 2928
Email wizard.act@wct.com.au
Other Services
Australian Flags
WA State Office
Telephone 08 9260 5000
Email M&PS-WA-Stationery@finance.gov.au
Honours and Awards
Honours Secretariat
Telephone 02 6283 3600
Congratulatory Messages, Australian Awards and National Symbols
Telephone 02 6271 5601
Applications for Congratulatory Messages should be sent to Honours, Symbols and Territories Branch
Department of the Prime Minister and Cabinet
PO Box 6500
CANBERRA ACT 2600
Office Requisites and Stationery

Contracted Office Requisites and Stationery provider:

Complete Office Supplies Pty Ltd (COS)
COS Customer Relations Team Hours of Operation Monday to Friday
8.30am to 5.00pm on a business day at the place where the deliverables are to be provided
Telephone 1300 88 22 44
Email customerservice@cos.net.au
WA State Office Telephone 08 9260 5000
Email M&PS-WA-Stationery@finance.gov.au
Photographic Services
AUSPIC
Telephone 02 6277 3342
Property Services

Contracted Property Services provider:

JLL
Telephone 1300 652 114
Fax 1300 368 477
Email mapspropertyhelpdesk@ap.jll.com
Records Management Advice
National Archives of Australia
Telephone 02 6212 3937
Records and Information Management Professionals Australasia
Telephone 07 3210 2171
Fax 07 3210 1313
Website Records and Information Management Professionals Australasia
Toner Cartridge Recycling
Close the Loop
Telephone 1800 242 473