Electorate Office Accommodation


The following issues should be logged with the JLL Ministerial and Parliamentary Services Property Helpdesk:

  • Air Conditioning Services maintenance and faults
  • Automatic, manual and roller door servicing and faults
  • Building Services infrastructure: Including climate control, sprinkler systems, lifts, fire systems, plumbing and lighting
  • Building Maintenance including shared building areas such as car parks, stairwells, toilets etc
  • Cleaning: General office, window cleaning, graffiti removal, sanitary bins, etc
  • Communication with landlords, agents, body corporate and other building tenants
  • Electrical repairs and maintenance
  • Fire Services: Fire equipment, extinguishers and smoke detectors
  • Flagpole maintenance
  • Gardening: General garden and ground maintenance
  • General Repairs: Carpet and floor coverings, walls, window furnishings, plumbing, signage, ceiling repairs, furniture repairs, carpentry, painting and all other internal maintenance issues
  • Lighting: General (changing light globes/tubes) and emergency lighting
  • Pest Control
  • Waste Removal: General, recycling and secure waste
  • Water: Boiling and cold water unit repairs
  • Windows: Glazing and repairs

Ministerial and Parliamentary Services

Contact your Ministerial and Parliamentary Services State Office for the following:

  • Carpet Replacement
  • Flagpole Installation
  • Furniture New/Replacement
  • Locksmith requirements (new keys, maintenance and replacement)
  • Office machines including TVs
  • Security Issues: Security panels, duress alarms and programming of access systems
  • Signage installation
  • Telephony issues
  • Whitegoods new and repairs


Phone direct for the following:

Logging an Issue with JLL

You can either email or phone the JLL Ministerial and Parliamentary Services Property Helpdesk to log an issue

Please provide the following information so that your job can be logged accurately:

  • Senator/Member's Office Name and Address
  • Name and contact details of the onsite person the contractor can speak with before commencing work
  • Exact Location of fault within the office
  • Exact nature of the fault (Please be as specific as possible)
  • Urgency to repair the fault
    • Emergency (for example burst pipe, roof collapse)
    • Urgent (electrical outage, broken window)
    • Routine (for general repairs and maintenance)

When job requests are received by JLL, a work order will be issued to the contractor assigned to the job. If an email address is provided at the time the request is logged an email notification will also be forwarded to the person requesting the works and the person listed as the site contact for their information. The email notifications to the requestor and site contact will show details of the contractor the work has been allocated to, details of the work requested and the expected timeframe for the work to be completed.