Recognising and Managing Inappropriate Workplace Behaviour

This half day course will assist participants to recognise early signs and symptoms of inappropriate workplace conduct. The course will help identify early intervention strategies through the risk management process and discuss the issue resolution procedures available to MOP(S) Act employees.

Learning Outcomes

What will the session cover?

Topics covered in this course include:

  • how inappropriate workplace conduct relates to the WHS Act and what the responsibilities of duty holders are
  • legislation that covers harassment and discrimination
  • how to identify inappropriate workplace behaviour, including its causes and effects
  • what is reasonable management administrative action?
  • early intervention strategies to manage inappropriate workplace behaviours
  • how to respond to a workplace bullying complaint
  • resolution procedures available to MOP(S) Act employees.


This course is available to all MOP(S) Act employees.

Cost of the Course

All courses offered as part of the Professional Development Program (PDP) under the Commonwealth Members of Parliament Staff Enterprise Agreement 2016-2019 are provided free of charge. However, the costs of any travel by employees may be met from within your employing Senator or Member’s Electorate Support Budget.

Electorate employees of Senators and Members whose electorate offices are outside the greater metropolitan area of capital cities should check their entitlement to additional trips for training. Employees accessing these trips should clearly mark their Form 54: Travelling and/or Motor Vehicle Allowance Claim as being for attendance at PDP, to ensure that the costs are not debited against the Electorate Support Budget.

If you have any questions regarding your entitlement to travel, please contact the Staff Help Desk.


A minimum of four participants is required for each session. Participants are requested to register early to ensure a place in the session, as it is limited to 20.

To register please complete the registration details below and click on the 'Submit Registration' button.

Your registration will be confirmed by email.

For any enquires regarding the sessions, please email

Please indicate the session you would like to attend:
Registration Details

* These are required fields and need to be completed before submitting your registration.
^ This number will only be used in circumstances where you may need to be contacted at short notice regarding course arrangements.