Coronavirus (COVID-19) Update


In addition to the advice provided on the Coronavirus (COVID-19) earlier this month, we would like to provide you with an update, given the approach to managing COVID-19 is being adjusted continuously based on advice. The Department of Health website is providing daily guidance and includes information on the current status of the virus, who is at risk and preventative measures that can be taken.

As of 3 March 2020, there were 33 confirmed cases of Coronavirus in Australia across 5 states.

Coronaviruses are a large group of viruses that cause illness ranging from the common cold to more severe conditions such as pneumonia. People with coronavirus may experience symptoms such as fever, flu-like symptoms and shortness of breath.

Prevention and care

The best way to avoid infections is to practice good hygiene which includes:

  • Washing your hands often with soap and water
  • Using a tissue and covering your mouth when you cough or sneeze
  • Avoid close contact, such as touching others
  • If you share workspaces or telephones, ensure these are cleaned between use
  • If you are unwell do not attend the workplace
  • Hand sanitiser, tissues and disinfectant wipes are available on the Complete Office Supplies (COS) catalogue and can be used in conjunction with frequent hand washing.
  • Surgical masks in the community are only effective in preventing people who have coronavirus, or symptoms of, from spreading it to others. If you are well, you do not need to wear a surgical mask as there is little evidence supporting the widespread use of surgical masks in health people to prevent transmission in public.
  • If you become unwell and think that you may have symptoms of coronavirus, seek immediate medical attention. Call ahead to book an appointment and let the medical practice know that you think you may have symptoms consistent with coronavirus. Tell your doctor about your symptoms, travel history and any recent close contact with someone who has coronavirus.
  • We are working with our property provider to review preventative hygiene activities across all tenancies.

Further information about protective measures against coronavirus can be found on the World Health Organisation website.

Travel advice

On 29 February 2020, the Australian Government, informed by advice from the Australian Health Protection Principal Committee (AHPPC) and the Australian Border Force, extended existing travel restrictions to include Iran. All travel restrictions will be reviewed again before 6 March 2020.

Australians travelling overseas are encouraged to regularly review Smartraveller and subscribe to updates.

Flu vaccination program

Over the coming months we will be rolling out the annual flu vaccination program. Whilst this will not provide immunity against coronavirus, vaccination against respiratory illnesses is highly recommended to protect your health.


If you have been affected by coronavirus, you or your family can talk with professional psychologists, as part of the  Employee Assistance Program. This is a free and confidential service. For appointments contact Assure Services on 1800 808 374, book online at EAP Appointment Request or email