Who is the course for?
Any office staff who deal with members of the public and how to report incidents in the office involving occupational violence.
About this course
The course covers preventative actions and emergency response to occupational violence when working in the office and how to enter the details of an occupational violence incident into the Skytrust incident reporting system.
What you will learn
The training equips attendees with the knowledge they need in order to respond appropriately to occupational violence and how to follow the required incident reporting process.
This on demand webinar is offered as part of the Professional Development Program (PDP), under the Commonwealth Members of Parliament Staff Enterprise Agreement 2016-2019.
To participate in this course, log in to MOP(S) Learning.