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How to manage your social media through difficult times

Who is the course for?

Any and every representative who wants to use social media to effectively communicate with their constituents and provide leadership with authenticity, integrity and openness to forge stronger bonds within the community throughout what is very difficult for all.

About this course

This course takes a practical approach to help you use social channels to understand need, adapt your communication strategy and communicate with your audience for the duration of the COVID-19 pandemic.

What you will learn

You’ll learn how to design content that meets your audience’s needs, how to engage in a positive two-way conversation with your community, and how to effectively mitigate any negativity coming from any members of the public.

Eligibility to attend

All MOP(S) Act employees

This course is offered as part of the Professional Development Program (PDP), under the Commonwealth Members of Parliament Staff Enterprise Agreement 2016-2019. It is provided free of charge.  


To participate in this course, log in to MOP(S) Learning.

Last updated: 04 September 2020