Online

For most people, difficult interactions are a part of daily life and can be a major source of stress. At times, they can seem unavoidable, impossible and debilitating.

This intensive course focuses on providing fundamental skills for dealing with people in distress to make these interactions easier on everyone involved and promote positive outcomes.

This course will cover the following topics:

• The helping relationship
• Communication and listening skills
• Boundary and limit setting
• Dealing with people in crisis
• Self-care and debriefing.

Sessions

Thursday 1 April, 11.00am - 3.00pm AEDST
Tuesday 27 April, 9.00am - 1.00pm AEST
Wednesday 5 May, 9.00am - 1.00pm AEST

Sessions will be delivered by Lifeline and hosted online via ZOOM.  

“Was that in BP1 or the Portfolio Budget Statement? Hang on, think I’ve got the page reference here…”

There’s a lot of information released in Budgets. This presentation will provide an overview of the Budget process, materials and coverage of some basic Budget concepts behind the presentation of Budget information.

Date Wednesday 31 March 12:00 - 12:45pm AEST 

Are the emails and letters generated by team members dated?  Are they too officious, long winded or not focused on addressing the issues raised by your constituents? A formal tone and inappropriate content can unintentionally offend internal and external customers. It can risk discrediting your parliamentarian’s credibility and constituent cooperation.

Working with the media is a key aspect of supporting your parliamentarian. In this training session, you'll discover how you can support you parliamentarian’s media activities and develop the skills and knowledge of how the local and national media operates.

Date 7 April 2021

This program will enable you to prepare engaging, clear and notable talking-points/speeches for any occasion. Upon successful completion you will have the ability to write for senior colleagues and yourself. It covers key principles of public speaking and practical techniques.

Training dates:

Workshops will be run over two half days or one full day on:

• Tuesday 9 March 
• Wednesday 10 March
• Thursday 11 March.

Bootcamp for the Brain focusses on applying strategies and skills for developing resilience in self and others. 

Wellbeing and resilience are strong predictors of workplace productivity, efficiency and effective problem solving. Emotional resilience is the process of adapting well in the face of change, adversity, trauma, tragedy, threats or significant sources of stress – it is a person’s capacity to ‘bounce back’ from difficult experiences.

Resilience is not a trait that people either have or do not have. It involves behaviours, thoughts and actions that can be learned and developed to enhance an individual’s ability to have a resilient and winning mindset.

Training date and time

Thursday, 29 April, 11.30 am - 2.30pm AEST.

This session will be delivered online via Zoom.

This seminar provides participants with an understanding of the processes for the tabling, consideration and disallowance of delegated legislation. It provides practical guidance for working with the Senate Scrutiny of Delegated Legislation Committee and the Parliamentary Joint Committee on Human Rights. Topics include the disallowance timetable, consequences of disallowance, the expectations and work practices of the scrutiny committees, and resources available to track delegated legislation through the Senate.

Training Date

Tuesday, 8 July 2021, 9.30am to 11.00am

This seminar is designed to provide participants with an understanding of the technical scrutiny of bills undertaken by the Parliamentary Joint Committee on Human Rights and the Senate Scrutiny of Bills Committee. Topics include the scrutiny principles and laws against which the scrutiny committees assess legislation, their expectations in relation to explanatory materials accompanying bills, their reporting processes, and the main sources of guidance and support for negotiating the passage of legislation through the legislative scrutiny process.

Training date

Thursday 22 July, 9.30am to 11.00am. 

This session will be delivered as a face to face session at Australian Parliament House and streamed online.

This seminar provides an overview of the work of the Senate including its role, functions and powers. It examines the legislative process and provides an understanding of the powers and operation of the Senate committee system, including its accountability function through the estimates process. 

Training dates

• Wednesday 31 March 2021
• Thursday 11 November 2021

These sessions will be hosted face to face at Australian Parliament House and streamed online.