Our commitment to you – MaPS Service Charter

Date published
25 June 2021
Image of desk with text saying Our commitment to you - MaPS Service Charter

MaPS is here to support you in your role. Every time you contact us you can expect to be provided with consistent, timely and professional advice.

We have formalised this commitment in our Service Charter.

The Charter applies to every interaction you have with MaPS. It is part of our commitment to continuously improving the services, advice and support we offer you.

The Charter also outlines how you, our client, can assist us to ensure we can provide you the best possible service.

We look forward to hearing your feedback and to continue working with you to improve our services. Get in touch at mpshelp@finance.gov.au.