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Contacts

Advice and Support
Help Desks

The hours of operation for the M&PS Help Desks are 9.00am AEST until 5.00pm AWST. Please note that the Help Desks will have reduced hours where public holidays fall in either WA or ACT.

Travel or reporting queries should be directed to IPEA.

Parliamentarians’ Help Desk
The Parliamentarians’ Help Desk can assist with enquiries, providing advice and assistance in the interpretation and application of resources provided to a Parliamentarian, including the use of PEMS.
Telephone 02 6215 3542
Email mpshelp@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Staff Help Desk – MOP(S) Act Employees
The Staff Help Desk can assist with queries relating to the terms and conditions of employment under the MOP(S) Act, including access to Online HR.
Telephone 02 6215 3333
Email mpshelp@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Advice and Support Directors
NSW, SA
Advice and Support Director Deesiree Kaufline
Telephone 02 6215 3640
Email deesiree.kaufline@finance.gov.au
QLD, WA, NT
Advice and Support Director Sally Bower
Telephone 02 6215 1373
Email sally.bower@finance.gov.au
VIC, TAS, ACT
Advice and Support Director Shane McGaughey
Telephone 02 6215 3827
Email shane.mcgaughey@finance.gov.au
Assistant Secretary
Assistant Secretary Lauren Barons
Telephone 02 6215 3403
Email lauren.barons@finance.gov.au
Parliament House Office during Sitting Periods

M&PS has an office in Parliament House which is open during sitting weeks, staffed by a member of the Advice and Support Branch, to assist with enquiries.

Parliament House Office
Telephone 02 6277 7040
Location The office is located on the Ministerial side of the Members’ Hall, adjacent to the Pool of Reflection.
Parliament House Map
Hours of Operation Monday 1pm to 5pm
Tuesday to Thursday 9am to 5pm (closed 12pm to 1pm)
Printing and Communications

Print ready copies of material to be vetted by M&PS against printing and communications can be emailed to:

Pre-Printing
Email MPSServiceCentre@finance.gov.au
Payment of Invoices
Telephone 02 6215 3542
COMCAR
COMCAR
Client Liaison Manager Donna Fiveash
Telephone 02 6215 1617 (business hours)
Email comcar@finance.gov.au
Further Information COMCAR

 

Commonwealth Parliament Offices | State and Territory Managers

The state offices can provide advice and assistance about electorate office accommodation and equipment, private-plated vehicles, as well as manage the Commonwealth Parliament Offices located in each capital city (except for Canberra).

ACT | Ministerial Wing Support
Australian Capital Territory Office | Ministerial Wing Support Team
Telephone 02 6277 6087
Email ACT Office: M&PS-ACT@finance.gov.au
Ministerial Wing Support: minwingsupport@finance.gov.au
Postal Address Ministerial and Parliamentary Services
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Physical Address Suite M1.25
Parliament House
CANBERRA ACT 2600
Territory Manager Stephen Frost
NSW
Sydney CPO
Telephone 02 8289 9900
Email M&PS-NSW@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 36
SYDNEY NSW 2001
Physical Address Commonwealth Parliament Offices
Level 21
1 Bligh Street
SYDNEY NSW 2000
Pre-Arrival User Guide Sydney CPO Pre-Arrival Guide
State Manager Sharon Brigden
NT
Darwin CPO
Telephone 08 8941 4133
Email MaPS-NT@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 1622
DARWIN NT 0801
Physical Address Commonwealth Parliament Offices
Level 10, NT House
22 Mitchell Street
DARWIN NT 0800
Territory Manager Sage Allinson (A/g)
QLD
Brisbane CPO
Telephone 07 3001 8900
Email M&PSQld@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 228
BRISBANE QLD 4001
Physical Address Commonwealth Parliament Offices
Level 36, Waterfront Place
1 Eagle Street
BRISBANE QLD 4000
State Manager Kayelene Evans
SA
Adelaide CPO
Telephone 08 8205 1000
Email M&PSSA@finance.gov.au
Postal and Physical Address Ministerial and Parliamentary Services
Commonwealth Parliament Offices
Level 13
100 King William Street
ADELAIDE SA 5000
State Manager Ben Hooper
TAS
Hobart CPO
Telephone 03 6231 0734
Email M&PS-Tas@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box 519
HOBART TAS 7001
Physical Address Commonwealth Parliament Offices
Level 13
188 Collins Street
HOBART TAS 7000
State Manager Becky McLoughlin
VIC
Melbourne CPO
Telephone 03 9660 6600
Email M&PS-Vic@finance.gov.au
Postal and Physical Address Ministerial and Parliamentary Services
Commonwealth Parliament Offices
4 Treasury Place
EAST MELBOURNE VIC 3002
State Manager Mieke Dixon
WA
Perth CPO
Telephone 08 9260 5000
Email M&PS-WA@finance.gov.au
Postal Address Ministerial and Parliamentary Services
GPO Box B58
PERTH WA 6838
Physical Address Commonwealth Parliament Offices
Level 39, Exchange Tower
2 The Esplanade
PERTH WA 6000
State Manager Rebecca Kuenen
Department of Finance
Fringe Benefits Tax Help Desk
FBT Help Desk
Telephone 02 6215 3542
Email M&PS-fbthelpdesk@finance.gov.au
Parliamentary Expenses Management System (PEMS)
Parliamentary Expenses Management System
Registration and Log On

PEMS

Parliamentarian's Help Desk 02 6215 3542
Email mpshelp@finance.gov.au
Parliamentary Superannuation Team
Parliamentary Superannuation Team
Telephone 02 6215 3676 or 02 6215 3789
Email parlsuper@finance.gov.au
Postal Address Parliamentary Superannuation Team
Superannuation Branch
Funds and Superannuation Division
Department of Finance
One Canberra Avenue
FORREST ACT 2603
Employee Services
Comcare
Comcare
Telephone 1300 366 979
Website www.comcare.gov.au
Employee Assistance Program

Contracted Employee Assistance Program provider:

JLT Assure
Telephone 1800 945 145
Email info@assureprograms.com.au
Book Online EAP Appointment Request
Salary Packaging

Contracted Salary Packaging provider:

Smart Salary
Telephone 1300 476 278
Website www.smartsalary.com.au
Superannuation
PSSap
Telephone 1300 725 171
Website www.pssap.gov.au
PSS
Telephone 1300 000 377
Website www.pss.gov.au
CSS
Telephone 1300 000 277
Website www.css.gov.au
WHS and Occupational Rehabilitation Services

Contracted WHS, Emergency Management and Occupational Rehabilitation Services provider:

JLT
Website Incidents and hazards can be lodged with JLT online through the self-service portal powered by Skytrust
Telephone 1300 418 288
Email mops.safety@jlta.com.au
Further Information Skytrust Login User Guide
Other Services
Australian Flags
WA State Office
Telephone 08 9260 5000
Email M&PS-WA-Stationery@finance.gov.au
Honours and Awards
Honours Secretariat
Telephone 02 6283 3600
Congratulatory Messages, Australian Awards and National Symbols
Telephone 02 6271 5601
Applications for Congratulatory Messages should be sent to Honours, Symbols and Territories Branch
Department of the Prime Minister and Cabinet
PO Box 6500
CANBERRA ACT 2600
Independent Parliamentary Expenses Authority
Independent Parliamentary Expenses Authority
Telephone 02 6215 3000
Website www.ipea.gov.au
IT Services

Department of Parliamentary Services

2020 Service Desk
Telephone 02 6277 2020

Contracted IT Training provider:

Wizard Computer Training
Telephone 02 6162 2929
Fax 02 6162 2928
Email wizard.act@wct.com.au
Book training online www.wct.com.au/eos
Office Requisites and Stationery

Contracted Office Requisites and Stationery provider:

Complete Office Supplies Pty Ltd (COS)
COS Customer Relations Team Hours of Operation Monday to Friday
8.30am to 5.00pm on a business day at the place where the deliverables are to be provided
Telephone 1300 88 22 44
Email customerservice@cos.net.au
WA State Office Telephone 08 9260 5000
Email M&PS-WA-Stationery@finance.gov.au
Photographic Services
AUSPIC
Telephone 02 6277 3342
Postage Meters and Ink Supplies
Pitney Bowes
Help Desk Support Telephone 13 23 63
Email Globalservicesaustralia@pb.com
Postage Meters and Ink Supplies Telephone 1300 015 356
Email pitney_bowes_direct@pb.com
Private Plated Vehicles

Contracted PPV provider:

sgfleet
sgfleet M&PS Manager Marnie Isaac
Telephone 03 6242 2102
Email mpsvip@sgfleet.com
Property Services

Contracted Property Services provider:

JLL
Telephone 1300 652 114
Corrigo Online Portal jll-woag.corrigo.com
Records Management Advice

Contracted Property Services provider:

JLL
Telephone 1300 652 114
Corrigo Online Portal jll-woag.corrigo.com
Records Management Advice

Contracted Property Services provider:

JLL
Telephone 1300 652 114
Corrigo Online Portal jll-woag.corrigo.com
Records Management Advice

Contracted Property Services provider:

JLL
Telephone 1300 652 114
Corrigo Online Portal jll-woag.corrigo.com
Records Management Advice
National Archives of Australia
Telephone 02 6212 3937
Records and Information Management Professionals Australasia
Telephone 07 3210 2171
Fax 07 3210 1313
Website Records and Information Management Professionals Australasia
Toner Cartridge Recycling
Close the Loop
Telephone 1800 242 473
Translating and Interpreting Service

The Free Interpreting Service is delivered by TIS National, on behalf of the Department of Home Affairs.

Free Interpreting Service
To Register 1300 575 847
To Access 131 450
Website Free Interpreting Service for Parliamentarians

Last updated: 09 December 2019