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  2. About MaPS and other services

About MaPS and other services

About MaPS

Ministerial and Parliamentary Services (MaPS) is a Division within the Department of Finance.

Help Desk

The MaPS Help Desk connects you to the information and experts you need, when you need them.

Commonwealth Parliament Offices (MaPS state and territory offices)

Commonwealth Parliament Offices (CPOs) provide advice and assistance to electorate offices on accommodation, equipment, private-plated vehicles, as well as manage the facilities available to parliamentarians within the CPO.

Administration responsibilities

Support for parliamentarians and MOP(S) Act employees is available through MaPS, IPEA, Department of Parliamentary Services, Department of Prime Minister and Cabinet and others.

MaPS Client Service Charter

Our staff are committed to supporting parliamentarians and MOP(S) Act employees by providing high quality, client-focused advice and services.

External contacts

Where to go for queries on parliamentarian FBT, parliamentarian superannuation, telepresence, DPS IT and travel.

Pre-claim assessments

MaPS can provide advice on proposed non-travel related claims under the PBR Act to ensure you meet your obligations.

Federal elections - Parliamentarians

Information targeted to your situation regarding your remuneration, non-travel related parliamentary business resources and employment of staff during a Federal election.

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  • Safe and respectful workplace culture
    • What is inappropriate behaviour and sexual harassment?
    • What can I do if I am being bullied or harassed at work?
    • What can I do if I am accused of workplace bullying or harassment?
    • Preventing workplace bullying and harassment
    • Parliamentary Workplace Support Service
    • Responding and support
      • Reporting bullying and harassment
      • Parliamentary Support Line 1800 APH SPT
      • Case management
      • Employee Assistance Program (EAP)
      • NewAccess workplaces – mental health coaching
      • Staff Assistance Officers
      • Workers' compensation
      • Early intervention program
      • WHS library
    • Safe and respectful workplaces training
    • Legislation and policies
  • Workplace health and safety
    • Roles and responsibilities
      • WHS duties
        • PCBU duties
        • Officer duties
        • Worker duties
      • WHS committee
      • Nominated WHS roles
    • WHS policies
    • Preventing WHS incidents
      • WHS role training
      • Flu vaccination program
      • Ergonomic and worksite assessments
      • Workplace adjustments
      • WHS risks during the election period
    • Reporting incidents and hazards
    • Coronavirus (COVID-19)
      • Work health and safety and wellbeing during COVID-19
    • Emergency Response Management
  • Pay and employment
    • MOP(S) Act employment
      • Responsibilities of parliamentarians, employees, MaPS and IPEA
      • Employment instruments and authorisations
      • Recruitment and establishing positions
        • Salary, employment types and positions
        • Electorate support budget
        • Advertising positions and interviews
        • Employment agreements and contracts
        • Probation period
        • National police checks
        • Employing family members
      • New employees
      • During employment
        • Induction, position descriptions and performance feedback
        • Variation to contracts
        • Studying and training
        • Salary, employment types and positions
        • Salary progression and higher duties
        • Superannuation (staff)
        • Salary packaging: staff
        • Private-plated vehicles (staff)
        • Workplace giving program
        • Fringe benefit tax
        • Relocating staff
        • Travel: staff
      • Ceasing employment
    • Pay cut-off dates
    • Studying and training
      • Professional Development Program
      • Ad hoc training requests
      • Study assistance
      • Travelling for training guidance
      • Work Health Safety roles - specific training
    • Leave and public holidays
      • Public holidays
      • Annual leave
      • Personal leave
      • Long service leave
      • Leave without pay
      • Parental leave
      • Other forms of leave
      • Transferring leave
    • Staff allowances
    • Enterprise agreement, bargaining and Employee Consultative Group
      • Enterprise Agreement
        • Details of the Enterprise Agreement
      • Employee Consultative Group
    • Parliamentarians
      • Salary and remuneration: parliamentarians
      • Superannuation: parliamentarians
      • Fringe benefits tax
      • Electorate allowance
      • Private-plated vehicles: parliamentarians
      • Vehicle administration: parliamentarians
      • Residential internet and telephone costs
      • Resigning from the Parliament
    • Income Statements
  • Offices resources and budgets
    • Parliamentary Business Resources obligations
      • Parliamentary business (dominant purpose test)
      • Value for money
      • Ethical obligations
      • Conditions for claiming
      • Accountability
    • Office management: property
      • Office types and purposes
      • Use of offices and office resources
      • Furniture, equipment and office ICT
      • Security
      • Office maintenance
      • Refurbishments and relocations
    • Office expenses budget
      • Annual budget for office expenses
      • Communication
      • Conditions for claiming
      • Stationery, publications, flags, nationhood material and wreaths
      • ICT and telecommunications
      • Mobile office expenses
      • Claiming PBR expenses
    • Other work expenses and resources
      • Exceptional circumstances determinations
      • Insurance
      • Private-plated vehicles (parliamentarians)
      • Canberra-based vehicles: parliamentarians
      • Vehicle administration: parliamentarians
      • Services to Ministers
      • Legal assistance to Ministers and Parliamentary Secretaries
      • Parliamentary Injury Compensation Scheme: parliamentarians
    • Parliamentary Business Resources framework
  • COMCAR
  • About MaPS and other services
    • About MaPS
    • Help Desk
    • Commonwealth Parliament Offices (MaPS state and territory offices)
    • Administration responsibilities
    • MaPS Client Service Charter
    • External contacts
    • Pre-claim assessments
    • Federal elections - Parliamentarians
  • PEMS
    • Track your budget reports
    • HR in PEMS
    • Set up your PEMS account
    • Information for new users 
    • PEMS Customisation
    • Handy tips and help guides