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11/07/2026

About MaPS

Last updated
01 July 2026
Information on this page is the policy responsibility of MaPS 

MaPs retains policy responsibility for Parliamentary Business Resources office expenses and office budgets from 1 July 2026. For information on the administration of the function, visit the Independent Parliamentary Expenses Authority (IPEA) website.

Parliamentary support services at a glance.

Ministerial and Parliamentary Service (MaPS) enables Ministers, parliamentarians and their staff to serve Australia effectively through trusted, responsive and accountable services that uphold the highest standards of integrity, transparency and public value.

Our Commitment to Respect and Safety

At MaPS, we value respectful and safe communication. We ask all clients and stakeholders to help us maintain a positive environment by treating our staff with courtesy and professionalism.

As a division within the Department of Finance, MaPS provides:

  • policy guidance on the Parliamentary Business Resources Framework, which governs travel, office budgets and office expenses to parliamentarians and their respective employees
  • property and office management services
  • car-with-driver services via COMCAR to eligible clients. Some services extend to former Prime Ministers and their staff
  • administration and advice regarding the Members of Parliament (Staff) Act 1984 (MOP(S) Act) framework, including payroll and conditions of service support under the Enterprise Agreement
  • secretariat support for the Australian Political Exchange Council, which provides an international exchange program for young political leaders.

Parliamentarians and MOP(S) Act employees can seek support and guidance in relation to any of these services via the MaPS Help Desk and state and territory managers.

Pay and conditions

administer conditions of employment including processing payment of salary and related allowances to staff

  • processing of leave and final entitlements
  • maintenance of relevant systems, databases and reporting including office establishments
  • advice on conditions of employment, including leave, remuneration, superannuation and final entitlements
  • Parliamentary Expense Management System (PEMS) HR support and advice

Office management services

The following office management services are provided to parliamentarians and their staff:

  • providing electorate-based facilities and services to parliamentarians, including office accommodation and equipment
  • managing the provision of services in the Ministerial Wing of Parliament House and the Commonwealth Parliament Offices in state/territory capital cities
  • managing the provision of property services across the country
  • conducting pre-claim assessments on printing and communications material
  • processing office expenses claims.

COMCAR

COMCAR provides high quality, secure and confidential car-with-driver services to a range of eligible clients across Australia including:

  • the Governor-General
  • the Prime Minister
  • Federal Parliamentarians
  • Federal Judiciary
  • heads of Commonwealth Agencies.

COMCAR also supports the Guests of Australian Government Visits program and major events such as the ASEAN-Australia Special Summit, Commonwealth Games, Group of Twenty (G20) meetings, the Commonwealth Heads of Government Meetings (CHOGM) and other Ministerial forums hosted in Australia.

Policy advice and administration

MaPS provides policy advice to the Government, through our Minister, and other stakeholders for the Parliamentary Business Resources Act 2017 and the MOP(S) Act.

Our role extends to policy development and assisting parliamentarians and MOP(S) Act employees to understand their obligations in relation to parliamentarians’ work expenses and the MOP(S) Act employment framework.

MaPS also provides secretariat support for the Australian Political Exchange Council, which provides an international exchange program for young political leaders.

HR services for MOP(S) Act employees

The Parliamentary Workplace Support Service (PWSS) was established on 1 October 2023. It is an independent HR and support service, which offers confidential HR advice and trauma-informed support which is available 24/7 for current or former MOP(S) Act staff and parliamentarians.

Responsibilities of the PWSS include:

  • human resources (such as recruitment, performance matters and WHS)
  • people support (such as case management and support services)
  • complaint resolution
  • policy development for the areas above
  • education and training
  • reviews, and
  • monitoring, reviewing, evaluating, and reporting on certain matters relating to diversity, culture, work health and safety, and performance of Commonwealth parliamentary workplaces and other matters relating to its functions. 

The PWSS can be contacted on 1800 PH PWSS (1800 747 977), SMS to 0487 112 755 or via the PWSS website.  

Travel and office expenses

The Independent Parliamentary Expenses Authority (IPEA) was established on 1 July 2017. IPEA administers the travel-related and office expenses of parliamentarians and their employees. IPEA can be contacted by calling (02) 6215 3000, emailing enquiries@ipea.gov.au or by visiting the IPEA website.