COMCAR

COMCAR provides Car-with-driver services which are:

  • secure
  • timely
  • suitable and efficient
  • professional and confidential
  • client focused

COMCAR maintains a fleet in all capital cities and uses hire cars and taxis to supplement the fleet at peak times and in regional and country areas.

Reservations

COMCAR National Operations Centre
Telephone: 131 847
Hours of Operation: 24 hours – 7 days a week
Closed Christmas Day, Boxing Day and Good Friday

Essential Details required for making a reservation:

  • account number
  • city
  • pick up date
  • pick up time
  • pick up point details
  • passengers name
  • number of passengers
  • passengers contact number
  • flight number (if applicable)
  • drop location
  • callers name
  • callers contact number
  • any special requirements e.g. baby seat

Please note that COMCAR drivers are unable to make or amend reservations on behalf of clients. All COMCAR reservations must be made by calling the National Operations Centre.

Meeting Points

Senators and Members will be met at designated meeting points at airport terminals.

COMCAR Meeting Points at Airport Terminals

ACT

 
Canberra
Terminal Airline Meeting Point
Domestic Qantas Ground floor, parallel to Qantas Baggage counter and next to the lift well at the end of the terminal, near the exit doors. No COMCAR sign.

NSW

 
Sydney
Terminal Airline Meeting Point
Domestic Terminal 3 Qantas Near baggage carousel 3 and Avis rental desk. COMCAR sign.
Domestic Terminal 2 Virgin / Rex Opposite baggage carousel 3, under Flight Arrivals board.
International   At Flight Arrivals Gate as shown on Arrivals monitor.

NT

 
Darwin
Terminal Airline Meeting Point
    At the bottom of the escalators near the glass sliding doors.

QLD

 
Brisbane
Terminal Airline Meeting Point
Domestic Qantas Opposite the baggage carousel next to the Europcar rental desk. No COMCAR sign.
Domestic Virgin Opposite the baggage carousel next to the Europcar rental desk. No COMCAR sign.
International   Passengers exit Customs Hall via left door.
Cairns
Terminal Airline Meeting Point
    Beside the baggage carousel for the relevant flight.
Coolangatta
Terminal Airline Meeting Point
    Outside arrivals gate near Budget and Hertz offices.
Townsville
Terminal Airline Meeting Point
Domestic   At the bottom of the escalators near the glass sliding doors.

SA

 
Adelaide
Terminal Airline Meeting Point
    Ground Floor to the left of the escalators, at the end wall. No COMCAR sign.

TAS

 
Hobart
Terminal Airline Meeting Point
Domestic Qantas Next to the double glass doors at the entrance to the Jetstar terminal from the tarmac.
Domestic Virgin Next to baggage carousel. No COMCAR sign.

VIC

 
Melbourne
Terminal Airline Meeting Point
Domestic Terminal 1 Qantas Ground Floor at pylon in front of Baggage Services Desk between baggage carousels 2 and 3. No COMCAR sign.
International Terminal 2   Ground Floor adjacent to escalator at Southern End of Terminal. General chauffeur meeting point sign.
Domestic Terminal 3 Virgin Ground Floor pylon at the escalator, near baggage carousel. No COMCAR sign.
Domestic Terminal 4 Jetstar / Tiger Ground floor, base of ‘Yellow’ escalator. No COMCAR sign.

WA

 
Perth
Terminal Airline Meeting Point
Domestic Terminal 4 (Gates 1-15) Qantas Near baggage carousel 1 and arrival doors in Terminal 4. No COMCAR sign.
Domestic Terminal 3 (Gates 16-33) Qantas Near baggage carousel 1 and arrival doors in Terminal 4. No COMCAR sign.
Domestic Terminal 1 Virgin Near baggage carousel and arrival doors. No COMCAR sign.
Domestic Terminal 2 Jetstar / Tiger / Alliance Near baggage carousels and arrival doors. No COMCAR sign.
International Terminal 1 Qantas Near arrival exit doors and rental desks.
International Terminal 3 Qantas Near arrival exit doors and Border Force counter.

Waiting

COMCAR vehicles will wait for a period of up to 30 minutes. If no contact has been established with the passenger, the vehicle will be moved on to its next job.

Charges

COMCAR charges Rate
Hourly Rate: $114.00
Minimum Weekday Charge: $58.00
Minimum Weekend and Public Holiday Charge: $114.00
Cancellation / No Contact Charge: Applicable minimum charge (as above)
People Mover (Tarago) Surcharge: $25.00
Child Restraint Surcharge: $25.00
Tolls: Charged at toll rate
As Directed (more than one stop): $114.00 minimum charge

For Senators and Members, charges are:

  • met through an appropriation within the Department of Finance
  • GST free
  • reported in monthly management reports; and
  • reported in the Parliamentary Expenditure Reports which are published on the IPEA website.

Ministers, Parliamentary Secretaries and Presiding Officers costs are met by the respective Portfolio Department:

  • invoices are sent monthly to Portfolio Department; and
  • reported in the Parliamentary Expenditure Reports which are published on the IPEA website.

Service Issues

Any issues with the COMCAR service can be reported to the Client Liaison Manager. The matter will be investigated and the client will receive a telephone call or letter regarding the incident.