Set up your PEMS account

Last updated
07 February 2023

Watch the short Introduction to PEMS video below. 

To set up your account and start using PEMS, you will need to register and set up two-factor authentication.  

Register for PEMS 

To register, you will need the email address that is on file with MaPS. If you don’t have an email on file or are unsure, contact the MaPS Help Desk. 


Set up two-factor authentication 

Two-factor authentication, or 2FA, is a simple process that will help keep your PEMS account safe. You will need your mobile phone on hand. To set up two factor authentication: 

  1. go to the user profile page 
  2. log in with your credentials 
  3. scroll down the page and enter your mobile number in the field provided.  

You will receive an email with instructions to finalise your registration.  

To learn more about registering and setting up 2FA, view our how to guide

Log in to PEMS 

After registering for PEMS and setting up 2FA, you can access the system on any device with an internet connection. 

Log in 

When you log in, you will be asked for: 

  • your account ID and password  
  • a one-time password (two factor authentication). The unique password is generated and sent to you via SMS. 

Forgotten your password? 

It happens to the best of us. You can use the registration link to reset your password at any time. You will receive an email with further instructions to complete the process. 

View our how to guide for more information about resetting your password


New PEMS password requirements

PEMS passwords are required to meet the new security complexity guidelines. PEMS is a secure online portal supported by Two-Factor Authentication (2FA). To assist with protection from unauthorised users, PEMS passwords are now required to meet security complexity guidelines. 

On your next password reset, your password must include:

  • an alphabetic letter
  • a number, and
  • a special character, such as !@#$%^&.

You will not be able to set a password that:

  • contains your first name
  • contains your last name
  • contains your user ID
  • is globally recognised as ‘weak’, such as 123456
  • you have previously used.

Existing users are not required to change their current password, however, the password complexity requirements must be met for newly created passwords and for password resets.


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